Hisense
Elow standard 3D LED television and no answers

I bought a 47" 3D TV from Hi Fi corp, apon veiwing I notice bad light bleeding from the edges of the unit, wich impairs my veiwing. I took the unit back where they showed me other units which they had but all of them had the same problem, I was forced to pick the one with the least light bleeding. My next option was taking a unit for the price I paid, mine was on special at the time so this meant it wouldn't have the features of my current unit. I then contacted my closest Hisense agent for help and spoke to Vanessa and explained my situation. I asked her if they could maybe repair the unit or advise me on my next move. She said I must deal with Hi Fi corp and swop the unit. I told her all the other one's had the same problem so it would result in a circle of returning TV's. She then asked if I could email her a picture of the image which she would show the technician and get back to me ASAP I did and waited for her reply. 3 days later I phoned her to hear what was happening and if the technician could repair it. She informed me that he agreed the panel is faulty and that there's nothing they can do for me, I must exchange the unit, bringing me back to square one! Please help me.

Company: Hisense
Country: South Africa
City: East London

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