Inkuni Plumbing
Poor communication
- 01-17-2014
- 10
Good day i hate reporting people or companies but this has to do with a claim htru the standard bank house insurance . my geyser had burst or leaked tuesday and they came to replace it on thursday . by 2am friday morning it started pouring out by the overflow pipe and i contacted them in the morning 8.45am. their response was they will send somebody out after 1pm. they arrived after 3 and i was not home but my husband was. they said its a manufactures fault and they must report it. i understand its weekend which is my concern . i then phoned standard bank insurance only to discover they never even lodged the complain yet . (plumbers). also i had a new part on there i wanted back we bought the day before thinking its that only for them to break the part while them supossedly being experts should have been able to take off easily . so there goes a R400 down the drain too . my complaint is to make people aware that their plumbers should be interviewed well next time and standard bank should really look at who they contract to fix their plumbing problems
Company: Inkuni Plumbing
Country: South Africa
City: Ackenfell