Clearwater Pools
Pool install with several non-conformaces/ defects

Construction & Repair

I have noted the following non-conforming points with regards to the new pool installed by Clear Water Pools:
o There is several bubbles visible in the pool walls - possible due to poor and insufficient back-filling;
o The steps are hollow - possibly due to poor/ no/ insufficient back-filling;
o The Creepy Crawly is not functioning properly - possibly due to pump sucking air. Creepy stops every few minutes even after the filters have been cleaned;
o The pump motor has an old perished wire - could be that the motor is a reconditioned motor/ or wire is replaced with old one;
o The pump housing is broken/ cracked;
o The lid of the pump-housing doesn't close properly - due to the pressure gauge being in the way.
o The light seem to be slightly loose, when touching it;
o The Creepy seem to run 24/7 - possibly due to the timer not set/ working properly; and the
o Paving done poorly in my opinion - almost all paving uneven, inner part higher than outer parts and slight sloping and almost no sloping on some sides. Some cracking already evident in the grouting.

Gary AGREED TO email PLAN OF ACTION ON SEVERAL OCCASSIONS - commitment MADE VIA PHONE BUT NOTHING IN WRTTING AS PROMISED.


Company: Clearwater Pools
Country: South Africa
City: Boksburg
  <     >  

RELATED COMPLAINTS

Pool Renovators
I DARE YOU TO TAKE ME TO THE CONSUMER COUNCIL

Clearwater Pools
Bad workmanship

Techno Spa
Worst service ever

Clear Water Services
Many problems with pool

Fibreglass Pools
Fibreglass pools

Sundero Pools
Stay away from Sundero Pools

Fibreglass Pools
TAKING 4 MONTHS TO INSTALL/COMPLETE NEW POOL

Rhino Pools
Best Pool Company in South Africa

Nova Pools
Please help me

Clearwater Pools
Worst Service plus poor quality workmanship