Cell C:Customer Care
Deduction more than agreed

Good day,
when I was called in August, your staff member offered a laptop for an instalment of R368 per month
however, the incorrect instalment started deducting and when i called in they mentioned a sim and dongle instalment was included. Please retrieve the call recording as your staff member did not mention there is any additional installments. I tried calling in and the consultant told me she can't help me. Totally unprofessional and day light robbery. And i asked on that call. is the instalment only R368 and she constantly replied yes. please sort out urgently. Because i have been trying to call in and i am not being assisted.

Company: Cell C:Customer Care
Country: South Africa
Region: Western Cape
City: Cape Town
Postal Code: 7800
Address: Plumstead
Site: www.cellc.co.za

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