Bt Games
Ought Pre-Order game and never received 2nd part

I pre-ordered a popular game, Battlefield 4, through BT Games because it included the first expansion pack, China Rising (to the value of R120). When the expansion was released i noticed that i didnt have access to the expansion. I phoned the head office where a lady told me to send an email and she would follow it up.

The email was sent and after 2 days of no response i phoned the head office again and left a message for said person.

It is now the 4th day and i still have not received an email or phone call telling me where my product code is and when i would receive it.

Company: Bt Games
Country: South Africa
City: Head Office

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