Avis
No customer focus

I've been trying since the 13th to resolve a simple invoice error with AVIS. After numerous calls and emails I have decided to log a complaint on hellopeter. It has now been a week and all I have received is a 'default' response on hellopeter and emails with still no results.

No one has even bothered to pick up a phone and apologize for the pathetic service.

I see no reason in doing any further business with AVIS. According to my wife (travel agent) the terrible after sale service is a common complaint.

Company: Avis
Country: South Africa
City: OR Tambo

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