Big Boy Scooters
Big Boy Scooters has no pride in their work

Since my previous report and after lots of drama and name calling... my motor was replaced on my scooter on 2994km I waited a month to get proof as I also need to re-register this new motor, at my expense, to proof that it isn't! Took the scooter back to the Gezina branch where I bought it for it's first service and complained that it is still miss firing/back firing. It was sent to headoffice on Thursday. Today I get called to come and collect it again... my warrenty book was left in pieces and my clock no longer works and this with the added bonus of a cracked panel... he refuses to check as he doesn't want to get involved! "Headoffice had it, they must send him a report." I amsick and tired of listening to these guys calling me the angry/rude customer, of them calling me to pick up a scooter that is in worse shape every time it is returned and the seller refusing to deliver a service. He carries the BIG BOY LOGO on his shop, he is involved! What do I need to do as a customer to get professional service from these guys! I deserve a NEW scooter, I paid cash for a new one!!! Honestly guys, fix it or replace it!!! Just do your job you'll be rid of me, stop passing the bucket!

Company: Big Boy Scooters
Country: South Africa
City: Headoffice

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