RTT
Do not use RTT if you want reliable delivery

Goods were supplied from Cape Town, delivery to Durban.

1st complaint: Goods were not delivered on time. At least a day late (as of writing this crit, goods are a day late and still haven't arrived).

2nd complaint: Their track and trace is cryptic at best. No useful info could be gleaned.

3rd complaint: When trying to find out where the parcel was, I had to speak to no fewer than 6 individuals at their call centre, almost losing my temper, before someone capable enough was able to respond to the status of the delivery.

Upshot: Some government departments I've dealt with are more capable and offer a shorter response time.

Dean

Company: RTT
Country: South Africa
City: Gauteng

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