Kelfords Ford
Ford Broken Block 80 000KM?

Cars & Transport

I want to lodge a complaint against ford South Africa for poor service and making the customer (me) feel like the guilty party.
Underneath you will find all the events and information needed. I now sit with a broken Ford Focus 1.8L S.I that has 80 000Km on the clock. I'm 33 years of age, married with 2 children and no transport. I'm driving a ford since I was 18 years of age and have had numerous new and second hand Ford cars and never had this problem before. I drove all of my cars over 250 000Km's and never had a block broken.
I do travel a lot and far distances with my car and it just doesn't make sense. There is always a person accompanying me on my trips so I do have witnesses that is prepared to deliver statements of how I am driving my car on a daily basis. Is it a possibility that the part in the engine broke and caused a hole in my block due to a defect part? How am I going to find out and what should I do when it is a defect part. My car is only guaranteed for the first 60 000Km. Now this incident is going to cost me over R40 550.00. I'm really disappointed in the car and Ford not only for the bad service but also for the damage caused to me by the car breaking down and I


Company: Kelfords Ford
Country: South Africa
City: Somerset Wes
  <     >  

RELATED COMPLAINTS

Ford
Faulty car ignition - Car still relatively new

Ford
Ford SA refuses to repair my Ford Ranger on 18000

Ford
Bad servicing

Ford
Ford Safety Issue on Brake Disks

Ford
Great Service From Ford SA

Ford
BAD SERVICE

Novel Motor Company
Refusing to fix my car while my car is under warra

Ford
Ford Ranger engine blow-up