Mccarthy
MANAGER NON-RESPONSIVE ON RETURN OF INSTALMENTS

Cars & Transport

I PURCHASED A CAR FROM THE ABOVE-MENTIONED DEALERSHIP AND THE FIRST DAY I TOOK THE CAR HOME I FOUND FAULTS ON IT. I CALLED SHIRAZ (SALES PERSON) AND HE SAID BRING THE CAR BACK. THIS HAPPENED FOR THE NEXT 3 MONTHS AND IN THAT TIME I HAD BEING PAYING FOR THE CAR. I HAVE CANCELLED THE DEAL AND NOW THE MANAGER (ZAKIR RAHIMAN) REFUSES TO REFUND ME MY INSTALMENTS AMOUNTING TO OVER R6000. I HAVE EMAILED THEM NUMEROUS TIMES TO RESPOND AND I ONLY HEARD ONCE FROM THEM SAYING THAT BECAUSE THEY HAVE RENTED ME COURTESY VEHICLES I WILL NOT GET MY REFUND. I HAVE REQUEST TERMS AND CONDITIONS FROM THEIR COMPANY POLICY WHICH TILL TODAY HAVE NOT RECEIVED ANY. MY ADVISE IS PLEASE DON'T DEAL WITH THE ABOVE-MENTIONED COMPANY BECAUSE THEY DO NOT HAVE ANY PEOPLE MANAGEMENT SKILLS. IT WAS ALL GOOD WHEN I WAS PAYING AND NOW THEY REFUSE TO EVEN ACKNOWLEDGE ME. THEY REALLY DO NOT CARE THAT I NEED THAT MONEY BACK. I DID NOT PURCHASE THE COURTESY VEHICLE I PURCHASED A CAR THAT I COULD NOT USE. THE CAR FAULTS AMOUNTED MORE THAN R78000. SO THEY NEVER EVER REPAIRED THE CAR AND THEY THEY FIXED THE CAR EVERY TIME THEY GAVE THE CAR BACK TO ME.


Company: Mccarthy
Country: South Africa
City: Mccarthy Nissan & Renaul
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