Mccarthy
27 12 309 1700

Cars & Transport

On the 28th of September i took my car for first service. At first we struggled to get help because they did not get me on the system that i included service. I was promised my car will be back on Thursday. On Thursday i was told my car is faulty, as it is factory faulty it has to stay and i will get it the following week Monday.

I was not given a courtesy car because two of their courtesy cars are involved in an accident. I reported this to their manager who is not answering call via email but no response. i bought the car in May but i havent got my spare key from Sandile Msimande who was selling the car.

I am frustrated as i am pregnant and have a function coming in a weeks time. They are reluctant to help me. To go to work its a mission. Their service is really bad and poor. No customer service.


Company: Mccarthy
Country: South Africa
City: PRETORIA IN ARCADIA
  <     >  

RELATED COMPLAINTS

Volkswagen
Frustrated, angry & fed up

Volkswagen
Ermelo vw are not treating their customers equal

Budget Insurance
Still waiting for the Claim to be finalised

Volkswagen
Poor customer Service by VW

Santam
DO WHAT YOU SAID YOU WERE GOING TO DO

Toyota
Bad Customer service

Sa Underwriters
Courtesy Ca

Danmar Autobody
Going for 4 weeks to fix minor damage

MiWay
Courtesy Ca

Imperial Select Multi Franchise
Car bought with spare key, but can't get spare key