BMW South Africa
Brand New X5 2013 with faulty parts

I have bought a new BMW x5 2013 from BMW in April and i have been back and forth to the dealeship with different problem in my car. Just a week after i bought the car, i nearly went off the road because the car's wheel alignment was not done. When i called them they told to wait for two weeks to get an appointment for the proper wheel aligment to be done on m new car as they said their work shop is full. Soon after that it started making a lot of noise from the engine and once again after waiting for weeks to get an appointment they told me that they couldnt here the noise that i am talking about. I had to drive my car with the mechanic to prove to him that the car was actually making noise after they have told me over and over again that there was nothing wrong with the car, the mecahnic finally dignosed that the Turbo of the car needs to be replaced, which after waiting for weeks they replaced it. Soon after that they was more noise coming from the from the front and this time they dignosed that the Fan belt and blocks were faulty and needs to be replaced, soon after that another noise developed and they said the valves on the steering pumps needs to be replaced, no more!!!

Company: BMW South Africa
Country: South Africa
City: Rustenburg

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