Volkswagen
Exorbitant charges

My vehicle went in for the 45000km service. As part of the service I asked them to check the headlights and if necessary adjust them accordingly. The quote received to adjust these were over R300 to do only the adjustment. In my view that is a rip of to charge that kind of money to do headlight re-alignment. When I enquired about the high price and the fact that it is only an small adjustment, the attitude by the sales lady was that that is what they charge and that I am welcome to take my vehicle to someone else If I dont want to pay for that. This experienced is allowing me question my loyalty to VW when I purchase another vehicle. I guess there is other dealers that are not trying to from their customers. So VW just lost one more customer.

Company: Volkswagen
Country: South Africa
City: Benoni

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