Inspectacar
Damaged goods sold and poor customer service

I reported the car on the 16 April 2013 at 08:26 stating the faults on the car I recently purchased at inspecta car Centurion which was barely 7 days old and requested the faults to be attended to. The speedometer was faulty, the missing rubber on the top corner on the left side, airbag sign and a squeaky sound when turning then steering wheel. I had to follow up with the branch a few days after to come and collect the car and they delayed. The car was collected and only a reset of the following feature was done (airbag and speedometer sign). after that they brought back the car and promised to come and collect it within 7 days which didn't happened at all. I called them and mailed them and I got poor customer service from Mark Reddy. on Tuesday the 18 June I took the car to the dealer and they agreed to assist with the car before Friday 21 June 2013.

I had to call on Friday asking them when will they be able to deliver the car and they said it will be back by Wednesday 26 June 2013. when I called them on this day they told me I had to pay R12500.00 for steering wheel to be repaired and this happened all in 27 days when the car was purchased and it was reported on time to them.

Company: Inspectacar
Country: South Africa
City: Centurion

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