Custom Inc
Empty promises, waiting 5 weeks for repair/refund

My car was wrapped by this "company". I was patient at first, but have grown rather impatient over the past weeks. I requested: matte gray wrap and satin black wheels. The quoted price: R 10 000.00. Got the car back after 5 days, waited for collection in Sandton City basement on Sunday for 4 hours. Eventually I got the car, it was late and I was tired. Took the car home and the next day discovered that it wasn't up to standard. Rims were sprayed with tires still on the rims??? The wrap was lifting and making bubbles (He quoted me 10 year warranty and 5 against pealing or bubbling). I then waited a week for him to fetch my car. He eventually did and had my car for 10 days. In this time I constantly phoned and sms'ed for feedback on my car. Every time he had a different excuse. I got the car back eventually, only to realize that 1. He/they had done 2 000km's in my vehicle in 10 days. 2. They/He had blown my subwoofer and split system. 3. They/He had broken off the cable for my anti-hi-jack system and to make matters ever worse, the wrap was still not fixed. I phoned him and he promised to fix everything. Still no answer or refund... Please help if anyone can???

Company: Custom Inc
Country: South Africa
City: Sandton

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