Audi Centre Pietermaritzburg
INCORRECT/MISLEADING INFORMATION ON CAR SERVICE

Cars & Transport

Purchased my AUDI 2012 Sept,
car still in warranty (93000kms when purchased)

I sent the car in to check the clutch as i was not happy with the fact it was changed last year (2011 previous owner).problem picked up-booked the car for a complete clutch overhaul (this was done: complete clutch, pressue plate Fly wheel-warranty paid in full-Nov 2012)

So 2 clutch replacements done in 2 years consecutively, the Service adviser told me that the clutch comes with 12 months guarantee, that being 7 months after since to date. last week i notice the clutch shuddering when driving in traffic so i had taken it back to the dealership the next day, the technician picked up the problem and the car was booked yesterday. clutch striped:
their report this morning: the clutch is "blue"??? (what ever that means), it was drivers abuse and my leg is not removed from the clutch pedal when driving. bill R12000
#scream# i asked them for a 2nd opinion-they sent it to brake control clutch-they pick up that there is a problem with the flywheel (fitted new Nov2012
little or no driver abuse but part defect.

they called to say they will help me by fitting R8000 bill
i am still not happy!
HELP!!!


Company: Audi Centre Pietermaritzburg
Country: South Africa
City: PIETERMARITZBURG
  <     >  

RELATED COMPLAINTS

Audi South Africa
Efuse to repair clutch UNDER WARRANTY

Kia Motors South Africa
Clutch failure, warranty and motorplan blame you!!

Audi South Africa
Clutch plate

General Motors South Africa
Faulty Clutch and flywheel - NO warrantee cove

Kia Motors South Africa
Clutch burnt out at 19993km

General Motors South Africa
VEHICLE CLUTCH FAILURE

Audi South Africa
Audi Q5 Clutch and pressure plate melted instantly

Renault South Africa
A little weird