Dhl International
DUTIES AND TAXES: REF:3177698204

MY FATHER RESIDES IN UK AND HE SENT ME A CELLPHONE AND SECOND HAND SHOES FOR MY KID. WHEN HE WENT THERE TO THE DHL IN UK AND HE ASKED IS THERE ANY MONEY THAT WILL BE NEEDED TO BE PAID IN SOUTH AFRICA FOR THOSE GOODS THE TELLER WHO SERVED HIM SAID NO. HE PAID 49.99 POUND FOR THOSE 2 GOODS. THEN I RECEIVED A CALL ON THE 15TH OF MAY 2013 FROM DHL THAT I NEEDED TO HAVE A SOUTH AFRICAN ID TO CLAIM MY GOODS AND A TAX INCOME NUMBER OR IF I DONT I WILL HAVE TO FIND SOMEONE WHO HAS IS A SOUTH AFRICAN TO CLAIM MY PARCEL . MY FATHER IS A ZIMBABWEAN WHO USED HIS PASSPORT TO SEND ME THE GOODS. SECONDLY I RECEIVED TOTAL DUTIES AND TAXES FOR SECOND HAND SHOES FOR R802.80.WHEN I CALLED THIS MORNING IN REGARD TO THAT AMOUNT I WAS TOLD SARS WILL REQUIRE FROM THEM BUT WHY WAS MY FATHER NOT TOLD ABOUT THAT AMOUNT WHEN HE WAS SENDING IN UK . IM SURE ALL THE DHL COMPANY THAT HAS GOT TO DO IS INFORM THE CLIENT WHAT RULES APPLY FOR THE DIFFERENT COUNTRIES AND IM SURPRISED WE HAVE BEEN RECEIVING GOODS FROM THE POST OFFICE AND THOSE RULES DO THEY ONLY APPLY TO THE COURIER SERVICES LIKE DHL??? WHY WAS THE INFORMATION SKIPPED AND WHO IS LIABLE TO PAY THAT AMOUNT FOR SECOND HAND SHOES.

Company: Dhl International
Country: South Africa
City: JOHANNESBURG

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