Toyota
Terrible/Poor Service from Toyota Strijdom Park

I purchased a secondhand Toyota Fortuner from Strijdom Park (Imperial Toyota) in August last year. Everything was fine until i took the vehicle in for it's first service to the Constantia branch. They found that the clutch, and the LF rackend needed to be replaced. Only having owned the vehicle for 4 months, this was an obvious dealer warranty issue. I then took my vehicle back to Strijdom Park, reluctantly for them to do the repairs as they said the other dealer would charge them labour and I should allow them the opportunity to do the repair on it. As i said reluctantly i took the vehicle back to them for these items to be replaced.

Now 4 months later, i took my vehicle to have its wheel alignment only to find as written on the job card, your LF Rackend is in urgent need of replacing, its worn out (FINISHED). So i head off to the Constantia Toyota branch as its also service time. My clutch (thrust bearing) is whistling like a love sick budgie and well the rackend obviously needing to be replaced (AGAIN, which is impossible within 4 months). I refuse to take it to Strijdom Park as i know same as last time they will say they have done it and actually do nothing.

Company: Toyota
Country: South Africa
City: Strijdom Park / Randburg

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