Mcdonalds
Mcdonald's Diepkloof Square

Cafes, Bars, Restaurants

McDonald's Diepkloof takes the crown for the worst service supplier!!! Received the wrong order and upon realisation was told to select another product as the one i wanted was not available. I had specifically asked for mudpie in which I was given but only realised after eating two tablespoons of the supposed mudpie did I realise that it wasn't what I had asked for. The "'manager'' in is his lousy efforts than tried to mediate the situation by TELLING me to choose another variant!!! I had specifically told them that if they could not provide me without i wanted then I demand they give me my money back. This was even after I had asked the service personnel who was serving me whether what I received was indeed a mudpie, which he confirmed that it was, and clearly HE was WRONG.

I feel that the situation was handled in a very unprofessional manner and that clearly no training has taken place at McDonald's Diepkloof Square, as they clearly have no idea of how to handle customer complaints.


Company: Mcdonalds
Country: South Africa
City: Diepkloof Square
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