Debonairs Pizza
Fail to refund faulty card transaction

Cafes, Bars, Restaurants

On 20 December 2013, at Debonairs Wild Coat Sun, I bought pizzas for value of R254, offers my debit card, after I entered my pin, paid and left, I discovered on the card slip, that the cashier entered R2540 instead of R254. I went back, demanded a refund, or credit. They promised to credit my account. One week later and dozens of phone calls from me, they don't respond. I phone, email, sms, and whatsup even the area manager, Jamie Chetty, but I have had not ONE call or respond from them untill now. One week later.!!!
It is POOR and pathetic, WHAT IF thIS HAPPENS TO SOMEBODY THAT CAN'T AFFORD SUCH "MISTAKE" and that just before Chrismas.


Company: Debonairs Pizza
Country: South Africa
City: Wild Coast Sun
  <     >  

RELATED COMPLAINTS

Edgars
Incompetent cashier without proper training

Multilayer Trade Corp
NON REFUND OF DEPOSIT

Debonairs Pizza
Double Charged

Mr Price Sport
No cash refund on item bought with debit card

Debonairs Pizza
Four instead of five???

Debonairs Pizza
The manager forgot what he promised

Debonairs Pizza
Debonairs didnt refund me from an online order

Debonairs Pizza
Pathetic Service

Debonairs Pizza
Online ordering