Piatto Franchising
Expired vouchers

I received restaurent vouchers (R300) as a gift. Sadly I forgot about them and when I wanted to use them last night I was told sorry it expired on the 4th November as it is only valid for 6 months.

See extract from Legal Firm...
"The Consumer Protection Act 68 of 2008 ("CPA") provides that a prepaid certificate, credit, voucher or similar device ("voucher") will not expire before three years after the date of issue (or a longer period agreed between the Supplier and the Consumer) or the date on which the full value has been redeemed, whichever occurs first.

This means that a prepaid voucher falling within the ambit of the CPA cannot expire earlier than three years from the date that it was issued and that the days of a voucher expiring within a couple of months of receiving it (and often before you have the opportunity to use it) are bygone.
The CPA also provides that any payment by a Consumer in respect of a prepaid voucher is the property of the bearer of the certificate until such time and to the extent that the voucher has been redeemed"

What do you have to say about that!! I want my money back!!! Piatto must be desperate!

Company: Piatto Franchising
Country: South Africa
City: Sandton

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