Spur Steak Ranches
Pathetic Service

First of all, we waited around 20 minutes for our drinks order (which was Rooibos Tea). When the waiter eventually brought the tea, she only gave us Canderel sweetener, and when we asked her for brown sugar, she had a bad attitude towards bringing us the brown sugar. Eventually she brought us a variety of sugars, of which only 2 sachets were brown!

We waited an additional -30 minutes for our breakfasts, and when we eventually got the food, we were told that the restaurant does not have butter or margarine, thus we couldn't eat our toast. Two days prior to this episode we ate the breakfast again and even then they told us they ran out of margarine. What type of restaurant runs out of such a vital component???

Overall the service was pathetic and the food took ages.

Company: Spur Steak Ranches
Country: South Africa
City: Illinois, Hatfield

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