Yum Yum Foods
Worms in KFC Wrap

IN 11 DAYS TIME, IT WILL BE EXACTLY A YEAR WHEN I FOUND WORMS IN MY FKC WRAP AND STILL HAVE PICTURES. KFC AND THE AREA MANAGER YABO HAVE FAILED TO RECTIFY THIS ISSUE AND HAS JUST IGNIRED IT. HOW CAN YUM YUM EMPLOY A MANAGER WHO DOES NOT GIVE A TOSS ABOUT MAKING THINGS RIGHT, LET ALONE MAKE A CUSTOMER HAPPY. I SPENT R90 ON THAT DAY AND HE OFFERED ME 4 PIECES OF CHICKEN! NOW IF THIS WAS A FRANCHISE IN SANDTON OR ELSEWHERE WHERE THE TARGET MARKET IS NOT BLACK PEOPLE MY COMPLAINT WOULD HAVE BEEN RESOLVED CHOP-CHOP. NOW BECAUSE I BOUGHT FROM A STORE THAT SERVES MAINLY BLACK PEOPLE! HE DOES NOT CARE TO OFFER PROPER CUSTOMER SERVICE, I WAS PEOMISED A VOUCHER FROM THE CAPE TOWN PEOPLE TO DATE I HAVE NOT RECEIVED THIS SO CALLED VOUCHER. I ALSO DEMAND TO BE TREATED LIKE AN IMPORTANT CUSTOMER, WHERE THE MANAGER CALLS AND APOLOGIZES FOR THE INCONVENIENCE OF EATING A WORM WITH MY FOOD, ALSO OFFER ME A VOUCHER AND NOT TELL ME TO GO BACK TO THE SAME STORE THAT SERVED ME WORMS. I SHOULD HAVE A CHOICE AS TO WHERE I SPEND MY VOUCHER, A STORE THAT TREATS BLACK PEOPLE LIKE PAYING CUSTOMERS. I AM DISGUSTED WITH HOW YUM YUM AND KFC HAVE CHOSEN TO JUST IGNORE MY COMPLAINT AND

Company: Yum Yum Foods
Country: South Africa
City: KFC

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