Maxi's
Bad Service at Maxi's Bloemfontein

On Sunday morning my husband and I were on the road and thought it would be a good idea to pop into Maxi's for brunch. It turned out to be a hair raising experience...

1. The door to the smoking section is damaged and doesn't work properly, the waiters thought it would be a good idea to therefore leave the door permanently open, letting the non-smoking customers breathe in unwanted smoke. I had to get up myself to repeatedly close the door (which took some effort since it was broken).

2. The waiter got my order wrong, giving me an omelet that I did not order, and when I made her aware of this, she lifted the omelet with her bare hand to check what is inside (mushrooms and ham in this case - not what I ordered).

3. At no point did the waiter or the manager offer any form of compensation or apology.

Stay away from this Maxi's, it is doing the brand damage

Company: Maxi's
Country: South Africa
City: Bloemfontein

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