RCS
RCS - BAD SERVICE - BEWARE

In last year 2011 my card was used to make purchases of over R10 000.00 fraudulantly. When I queried this with RCS they took over 2 months to investigate and I can say that they have since "cleared" my account of those purchases.
HOWEVER, when I requested a statement I was told I cannot get a statement until I make a payment. After i received a letter that the purchases were reversed I got a letter from their external collectors "ARA" that I must pay a total amount of R4800.00 because my account was in arrears. This is Ludicrous. How can I be handed over when my account was under investigation and up to now still cannot get a statement? I have made payments while my account was being investigated. I dont want to go to the NCR but what other options are there. BEWARE OF USING OR GETTING AN RCS CARD IT WILL BE THE WORST MISTAKE OF YOUR LIFE.

Company: RCS
Country: South Africa
City: Accounts

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