First National Bank
Inability to Initiate Communication with Clients

I have never been more disgusted, nor embarrassed in my entire life. I have a FNB Business Account with this bunch of ingrates, and twice in ONE month you have decided to freeze my business account. Needless to say, the first time I lost a R100k contract due to this, and now the second time, I have lost ALL MY BILLINGS. My clients paid me 3 days ago, and NOW I find out that all payments have been reversed as the account is frozen.
How did I find out? Well for myself. Thank you very much... Not. I attempted to transfer between accounts and *donk* "Account Frozen".
Your staff hadn't even bothered to send me an SMS, Email or even grace me with a phone call - which is DISGUSTING considering that this is my livelyhood (not that you care). Your COMPLETE inability to even initiate communication leaves much to be desired.
I have now been twice in ONE month - and without dinner... Makes one feel like a bit of a prostitute. If this is the type of treatment I am going to continue experiencing, I would much rather pay an arm, a leg and probably my head in bank charges with beep bank - where you make up for "innovation" they make up with CUSTOMER CARE!

FNB ARE USELESS!

Company: First National Bank
Country: South Africa
City: Davenport

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