Wonga
WONGA GIVES BAD CUSTOMER SERVICE AND NO FEEDBACK!
- 04-25-2013
- 3
I have changed my banking details and I have phoned the call centre, wanting to arrange alternative payment (s). During which I was informed that NO alternative agreements can be made before and/or after the agreed deduction date. I again stipulated that I have changed banks, therefore the deduction will not go through. Then I have sent about 10 emails to customer care, and I have not received any feedback. I need their banking details and fax number, in order to enable me to pay my account and fax /send proof of payment. PLEASE!!!
Company: Wonga
Country: South Africa
City: Customer Care