First National Bank
FNB.How can they not help you!!!

Business & Finance

I went to open a business account at FNB the Grove mall in Pretoria and the process was fine i filled in the forms and that was sorted out. The problem is that i have waited for three weeks (5 April-23 April) just to get my bank cards and when i called each week to find out when they would be arriving? I would be told by the receptionist that the bank wasn`t responsible for producing the cards. But surely you shouldn`t have to wait for three weeks to get a simple bank card even if your not the supplier of the card and furthermore if FNB was having a problem with their supplier the person that i dealt with, that being charles sibaya should be atleast giving me feedback to let me know that this is the problem, instead of not taking my calls and having the receptionist just pass the buck and brush me aside. If this is how FNB treats new clients then its fine don`t expect me to refer friends to you because your bad service would have a bad reflection of me.


Company: First National Bank
Country: South Africa
City: The Grove Mall
  <     >  

RELATED COMPLAINTS

First National Bank
Premier Banking, what a waste of time

Bestmed Medical Scheme
Four months for Cards to be delivered

First National Bank
Money from account

First National Bank
No cards Available

Standard Bank
How patient do they expect me to be?

Standard Bank
Business Card --- Been weeks - 31.10.2013

First National Bank
Struggle to get bank cards on business account

First National Bank
Trying to get new cards is a headache

Capitec Bank
Capitec bank debit cards poor quality

Standard Bank
No cards today