Virgin Insurance
Incompetence

Have a car and household policy with Virgin and keep getting sms's to say my premium payment has not been received and I am not covered. I phone the call centre and they want me to fax a bank statement to show payment is done. Not for me to prove I have paid, I want to cancel the policy and demand a refund of last payment... immediately!
(Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com)

Company: Virgin Insurance
Country: South Africa
City: Gauteng

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