African Bank
Poor service and lack of customer service
- 01-16-2013
- 6
Sean Adams is a call centre supervisor who refuses to take a escalation call from one of his team members. As a supersivor he should recognise that there are times when his team members will need him to take a call that they can not handle. Please empower yourself Sean read some call centre management books and support your team if you wish to grow within your industry!!!
Company: African Bank
Country: South Africa
City: Midrand