First National Bank
Service Efficiency

I initially had a torrid time in getting my Ipad delivery, Firstly the wrong product was delivered then I was told it would take a further 3 weeks. Then I received a call from Marcia Miles who went beyond what I would call average service and made sure that my delivery was done with 2 days.
The service levels of Marcia was beyond anything I have ever expereinced and being a new FNB customer, I was happy that I had changed my bank.
I would like to thank Marcia for assisting me with this problem and ensuring that the FNB flag was flying high with her determined service levels.

Company: First National Bank
Country: South Africa
City: Core banking soultions

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