Absa
How long is "as soon as possible"?

On April 2nd or 3rd, I sent a complaint through regarding my internet banking. A reply was sent to me EC: 51E1BDCA - Your complaint has been forward to a consultant who will investigate and reply as soon as possible. I have not been contacted in any way yet. I would like to know if my complaint has been attended to.

Company: Absa
Country: South Africa
City: Internet

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