First National Bank
Unpaid Debit Orde

On the 28th I did an inter account transfer from my cheque account to my savings account to cover a debit order on the 29th. I received an SMS to confirm transfer was successful at 21.18pm on the 28th

On the 30th I received an SMS to advise debit order payment had failed.

My transfer is stuck in your system, I went online to check, it only came into my savings account on the 30th, but is still in my cheque account as pending.

I need/want an explanation

I have had to do a manual payment to cover this debit order, but what about, the embarrassment, the bank charges and the inconvenience of it all.

Company: First National Bank
Country: South Africa
City: ONLINE BANKING

  <     >