First National Bank
Abnormal charges

I bank with FNB and I get paid on the 25th of every month. I have 2 accounts with them, a savings and a cheque account. On the 24th my employer told me that they made a mistake, they paid me on the other account, which is not linked to my debit orders. So I called FNB, requesting them to transfer my debit orders to my savings account cause that was where my salary was gonna go through, the consultant told me that they can't transfer my debit order but they can stop the debit orders so that i could pay them cash. And thats what happened, i stopped the debit orders. But the next day all the debit orders went through on the account which didn't have funds and was charges R138 by FNB for each unpaid debit order and i had 4 debit orders which came back. When i called to ask about that, i was told that the debit orders came in as different amounts, then they normally go through as.

Company: First National Bank
Country: South Africa
City: Call centre

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