Absa
Executor Cash Statement with always different fees

My mother gave me the authority to act on her behalf with the execution of her spouse estate which is controlled by ABSA Trust. I did all that was needed and start to experience issues until the renunciation of the trust.

The was never a good communication. My e-mails are not responded and all the request for supporting documents are not honoured. This are the issues that I have a concern with and I had 3 meetings (2 with Linda and 1 with Gerrie & Linda) and still I get no professional respond.
1. When we started with the estate, I gave them a Municipal bill with a valuation of R700 000 and they decide to send their assessor who valued the property at R780 000 and that costed us an unnecessary R5081.31, then I claimed it and after discussion they agreed on a 20% discount and now because of the renunciation the discount is not applicable. I need a refund of R5081.31
2. After the renunciation, they deducted R10 000 for the work done and now I need an invoice to show all the services done in line with their pricing guide.
3. They paid R2814.37 for transfer of property which is still under dispute. I need that amount and statement of all accounts to reconcile with 3 cash statement

Company: Absa
Country: South Africa
City: HEAD OFFICE

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