First National Bank
Account closure requests being ignored

After numerous email communications FNB's consultant to make changes to my Cheque and Credit Card accounts with FNB, it seems that no progress is being made, with half my request being continuously and purposely ignored.

I have now asked explicitly for the contact details of the service or division manager to escalate my problem with the service consultant but to no avail, the consultant, Sandra Parsons conveniently ignores my request for the contact details and instead just says that my request for account changes has been sent.

Company: First National Bank
Country: South Africa
City: Centurion

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