RCS
Transunion credit profile

I have been blacklisted by RCS or being listed as a slow payer because of their incompetent workers, I pay my account every month via EFT because I am staying overseas. To my surprise end of February 2012 I received an email that my account was in arreas inspite of my bank sending them proof of payment electronically. I send them several emails and at the end I was told by Gershwin that the amounts have been allocated to my account because I did ended up sending them 3 proof of payments for those months that they stated that I never payed. This is a 2012 case which happened in February, March and April, I did ask Gershwin if this won't affect my credit profile he assured me that it was cleared I need not to worry. To my surprise last week I called one of the retailers that I have been paying my account very why aren't they increasing my credit limit, I was told that my credit score went down because of the way I was handling my RCS account. I immediately logged into Transunion and indeed it was stated there that I skipped 90 days on my RCS account. They are sitting in those cossy offices ruining our names. Can you please let them sort this mess URGENTLY or I will take them down.

Company: RCS
Country: South Africa
City: Cape Town

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