First National Bank
Said it is salary cheque yet no special clearance

I banked a salary cheque stipulating to the teller it needed to be specially cleared. Once I got home I noticed it was not reflecting as available in my account.

I contacted FNB and they said to go back to the grove branch and speak to the branch manager and they will be able to make the funds available.

I can only go the bank on a saturday. When I went to the bank this morning Tumelo said there is nothing they can do and did not even try to put me in touch with the branch manager.

I said how can this be if it is not my fault, I said to the teller banking the cheque it is a salary cheque and it needs special clearance.

Now I have to wait until next week Friday??

Bad Bad Bad service and then telephonically confirming if I go to bank it will be sorted and it is not wasted my time and more money.

Company: First National Bank
Country: South Africa
City: The Grove (Lynnwood)

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