First National Bank
Poor Service and Ongoing Wrong Account Debits

Despite emails to any mil address I can find (in frustration to solicit any response) and the completion of their website form I have had NO response to my communications on a problem which has been going on for years. The levels of service have steadily declined and organisational structures appear to have dis-empowered or created a lack of accountability by staff such that no resolutions are forthcoming. I cannot believe that despite copying my concerns to numerous and senior members of the organisation, not one has responded or taken and positive action in ensuring I am contacted. The FNB website commitments are deceptive, misleading and blatantly untrue with regard to service. Marketing vs. Delivery. I have always shied away from this website but let's see if there will be response now. This is sad.

Company: First National Bank
Country: South Africa
City: Cresta And General

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