First National Bank
FNB - FALSE ADVERTISING

Business & Finance

I recently changed banks, from ABSA to FNB, because ABSA didn't provided me with a good service. That is why I decided to change to FNB, since their adverts stated they this excellent bank.. with good service always helping not overcharging on banking fees.
As I opened my account in January 2013, once it was activate, I immediately even deposited a R1000 into the account and also switched my salary from ABSA to FNB, well I did the switching myself by notifying my employer about the change. I also submitted a debit order switching form, which all have been switched from ABSA to FNB. I also applied for a new smartphone, on I think around the 30 January 2013. They told me to submit my debit order switching form, before the smartphone will be releashed, which makes sense and I did submit the debit order switching form. So today.. 21 Feb 2013, I'm still waiting for the phone.. its been more than 10 to 15 working days. I phoned last week Thursday (14 Feb 2013), to enquire about the phone / delivery / application status?? The guy told me.. someone will contact me within 48 Hours to confirm delivery details etc. Guess what.. I am still waiting!! Characters left for the message has run out!


Company: First National Bank
Country: South Africa
City: NATIONWIDE
  <     >  

RELATED COMPLAINTS

Absa
Very poor service from Absa

First National Bank
Debit Order Switching

Absa
BAD CUSTOMER SERVICE

Absa
Bad Service

Absa
Banking Details Changed

First National Bank
Hand and Foot disjointed

First National Bank
False advertising about debit order switching

First National Bank
Why change to FNB!? "Beep" Bank is much better!

Absa
NO FEEDBACK