Wesbank
UNHAPPY WITH SERVICE

I am an FNB client and have had vehicle financing with Wesbank for a few years. I am now wanting to trade in my current vehicle to buy a cheaper one that will save me R800-00 per month.

I was declined for the loan because I had a default from Medihelp listed on my name. It was an honest ignorant mistake and I paid the account in full. I have a letter from the collection attorneys dated 2012-06-05 stating that the account was paid in full and that Medihelp has no further claims against me.

I explained to Wesbank what happened but they said they could only look at financing me if the default is cleared. I have approached an attorney to assist but Medihelp would not budge.

My account with Wesbank gets paid via debit order and I have never defaulted or skipped a payment. Surely that should give Wesbank an indication of how I conduct my account.

Furthermore it will save me R800-00 per month which is a lot of money for a single lady.

I have been through the dealership's finance department as well as directly through the branch (Which I thought would assist me in doing a motivation).

I don't know who to speak to that can assist me in getting the decision overturned.

Company: Wesbank
Country: South Africa
City: South Africa

  <     >