First National Bank
Don't buy a smartphone/tablet/computer via FNB

I bought a Blackberry Curve 9300 via FNB online banking and received the phone in good order. The phone was faulty from day 1, but I only booked it in a few days later (still within the 7 day time frame to get it swapped-out). The phone was collected on 22 January by BrightPoint couriers and was sent to Cell C on the 25 January. On 4 Februarie I was told that its going to take more 2 weeks for Cellc to "assess" the phone to validate the swap-out.

I'm to the point where I want to cancel the contract and get my money back, this is HORRIBLE service! I wasn't even offered a courtesy phone! This means I'm going to pay for a phone I've not had for almost a month.

Company: First National Bank
Country: South Africa
City: Online

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