Standard Bank
Incorrect debit

Business & Finance

I opened a online share trading account in November 2013 but later changed my mind and closed it in December 2013. Now to my surprise i get an sms on my fone of a debit thats gone off my account for the online share trading account fees. I want to know why i was debited when i closed that account. To make it worse is when i call the online share trading department they tell me that my account is still open yet on my internet banking it states that i closed it!!!


Company: Standard Bank
Country: South Africa
City: Online Share Trading
  <     >  

RELATED COMPLAINTS

Standard Bank
Incorrect info displayed on online share trading

Standard Bank
No/poor service from Online Share Trading

Standard Bank
CONSTANT PROBLEMS WITH SHARE TRADING PLATFORM

Standard Bank
Online share trading

Standard Bank
FICA or Standard Bank - R 200k lost opportunity

Standard Bank
Lack of urgency and response

First National Bank
Share trading systems are down! Risk of loss!!!

Standard Bank
Standard Bank making unauthorised debit orders

First National Bank
Disappointing Customer Servive

Standard Bank
Bad Treatment & No Response to Complaint