Ubank
Bad Service - An understatement!

Am I allowed to swear here? if so I'm about to say big words. U-Bank, quick to give loans out, but delay the settlement part of the process. I have been requesting a settlement amount to settle this loan, but no one ever gets back to me? I pay interest on every day you take to send me a settlement amount. My outstanding balance is around R500.00 and you going to keep debiting until I settle this, how do I settle it if I don't have a settlement amount? You claim your turn around time is 48 hours? I have been waiting 336 hours. Come on guys, after sales customer service is pathetic, Ill never recommend anyone to you.

Company: Ubank
Country: South Africa
City: Johannesburg

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