First National Bank
Unauthorised Debit Order by various suppliers

My FNB account is being debited on a monthly basis by various companies that I do not have knowledge of. In October I was debited with R99 from Sagepay56603387YM, another one taken again on the 26 of November with the same reference number and same amount. On the 2nd of December the amount of R399 taken from Arun12pssas0000728 . I have never agreed to this money being debited on my account, what pains me the most is FNB will charge me reversal fees for something I have never authorized, secondly I am charged penalty fees of R99 for unpaid debit order as some of these debit orders run when there lesser funds in my account. This is not the first time such activities are taking place in my account, I have to spend exorbitant amounts on my telephone trying to collect these myself as my bank will charge me for such event. We as clients rely on our banks to protect our money and hoping that strict measures are followed when it comes to debit orders, but it seems we are being failed. If there were to be a bank that debits only when there is some sort of authorization from the client -be it voice recordings or something in writing with my signature - I will bank with that bank.

Company: First National Bank
Country: South Africa
City: Johanessburg

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