First National Bank
Cheque card send to the wrong branch

We moved to Ballito in December. I went to the Ballito branch and changed my address, we also asked them to make sure that my new card is sent to the Ballito branch. I got an SMS stating that my card is in Centurion. I enquired about this and after the second time someone from Centurion phoned me and said that I have to go to the Ballito branch and ask them to phone Centurion so that they can send my card to Ballito. Wow, what a chick! I expect my card to be sent to the correct branch. I do not mind switching banks. Please do not phone me unless it is to collect my card at the Ballito branch.
P.S. Didn't you make a radio advertisement on a similar issue?

Company: First National Bank
Country: South Africa
City: Head office

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