Dial Direct Insurance
Professionalism

I was dealing with the two persons regarding my complaint with Dial Direct. Initially i was very upset with the insurance with their lack of response to my needs when i needed them most.though my anger and attitude was unacceptable, they were professional, briliant and they both know how to deal with angry/difficult customer like me...

they kept me informed of the progress, with phone calls and emails, their patience is amazing-

keep up the good work, and i hope you treat other customers with the same attitude, thank you Lesley and Allen

Company: Dial Direct Insurance
Country: South Africa
City: Johanesburg

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