Absa
PERSONAL LOAN RETRENCHMENT BENEFIT

I am in receipt of your letter dated 09 December 2014? My retrenchmen
My claim has been rejected due to a loan default on 1 February 2013? Please find attached Hellopeter complaint, due to the fault of ABSA.
I changed banks last year in July, tried to have all my debit orders moved over to my new bank, being Standard Bank. This was refused by Absa. In December 2012 i forgot to trf money into the Absa account and my debit order was reversed, i spoke to Absa and advised them to double debit my account end of January. I went into Absa? 25 January 2013 to have my debit order date changed to the 1st of every month. A lady from the branch called me a couple of days later to confirm that i went into the bank and changed the dates. The 27th February 2012 i received notification that i should fund my account for the debit order to go off, which i did, but phoned the branch to ask why not the 1st as i requested. The 1 March 2013 i got another sms to to fund my account, I phoned the branch manager Wafieka, she said it would sort itself out and confirmed that I was not in arrears!!!

Company: Absa
Country: South Africa
City: N1 City

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