Nedbank
Committed to improving

I had an issue in December where my Greenback redemption was not getting processed. I contacted HelloPeter after trying the Nedbank contact centre without joy. The issue was taken up by Nedbank Client Experience (Lungile) and resolved.

On Friday I went through the process of redeeming more greenbacks and the vouchers were issued today.

I appreciate the quick service and the fact that it appears to me that Nedbank cared about my recent issue and fixed whatever was not working in the process.

I am a happy customer.

Leon

Company: Nedbank
Country: South Africa
City: Greenbacks

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