Capitec Bank
Debit orders on capitec accounts

Sometime last year some debit orders that were unauthorized went through on my account soon after i had deposited money in my capitec savings account. I then called the bank and was told that i would have to come into a branch to have them reversed. This i would have to do each time this happened was what i discovered when it kept happening. I tracked the people who were making these debits to some people in Durban. They spun me a story that it was an issue with their system locking instructions to debit people's accounts and they said they would refund the debit order if it has gone through. I decided to request the bank to block debit orders going through on my account and was told that that could not be done, this was at the Fourways branch. I then decided to remove funds from the account and stop sending more to see what would happen. this seemed to stop for a while, at least i thought it had, and so i decided to start using my account again and i posted funds into it. The debit orders went through still and it seemed they never stopped, they just failed because there were no funds but the bank would charge me for the failed debit order such that i ended up with a c

Company: Capitec Bank
Country: South Africa
City: Midrand

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